Highly trained staff
Professional service
We are specialists
Our promise of commitment
We are committed to providing compassionate and high-quality domiciliary care to our clients. We understand that each client has unique needs and preferences, and we tailor our services accordingly. Whether you need personal care, domestic help, companionship, or medication support, we are here to assist you in the comfort of your own home. Our team of qualified and experienced carers are trained to respect your dignity, privacy, and independence. We also work closely with your family, friends, and health professionals to ensure that you receive the best possible care. Our goal is to help you live a fulfilling and independent life at home, with the support and peace of mind that you deserve.
Why choose us?
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We are a leading provider of domiciliary care services with over 25 years of experience in the UK
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We offer personalised, bespoke and flexible care plans that suit your needs and preferences
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We have a team of fully qualified, experienced and compassionate carers who are trained to deliver high-quality care at home
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We are committed to enhancing your well-being, independence and dignity at home
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We offer free quotes for transparency and competitive pricing
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We understand the community and it's needs
Our mission and vision
At KBRO Healthcare, we are committed to providing high-quality domiciliary care services to our clients.
We aim to:
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Respect the dignity, privacy and autonomy of each individual
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Support the physical, emotional and social well-being of our clients
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Deliver compassionate and personalised care that meets the needs and preferences of our clients
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Promote independence and choice for our clients
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Work in partnership with other health and social care professionals to ensure continuity of care
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Uphold the highest standards of professionalism and ethics in our practice
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How can I be sure that my care assistant will stay the full period of the care visit and carry out all the tasks?We take a considered and comprehensive approach to ensuring that your care service is exactly what is required. Our care professionals are required to log their arrival and departure times at all visits using our electronic care planning system. All activities undertaken during the care visits are also logged using this system. Customers can request a report of details held on the system at any time should they require this by contacting the office support teams.
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What about my personal security?Every member of the KBRO Care team has been through a rigorous vetting procedure before they start working with us. In addition, all staff will always be in uniform and carry a personalised identification card which shows their name, photograph and signature.
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What safeguards do I have?KBRO Care is registered with the local registration body in each country in which we operate. These bodies set the minimum standards by which we operate, however in every case we seek to exceed these minimum standards by a significant margin. We are also full members of the United Kingdom Home Care Association (UKHCA). Both of these bodies have standards which set out how we should operate. We also carry Public Liability insurance (£10million).
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Is there anything that my care assistant is not able to do?Once we have established exactly what you want on each visit, we will work to that list. We are not able to give injections or change sterile dressings. Also, we cannot carry out tasks which are likely to cause risk to either the person we provide care to or to the KBRO Care care assistant. Tasks will be agreed with you in advance. Any changes to the plan can be discussed with your local KBRO Care team.
Let’s talk about your care needs
Call us today on 07487 679027 to discuss how KBRO Health Care can support you or your loved ones in Purley. Your journey to compassionate care starts here.
